DataOnline has an extensive global network of installation and repair field technicians.
DataOnline equipment has been designed to be quick & easy to install with most installations being completed within hours. Many DataOnline customers take responsibility for their own installations.
However, if needed, our customers can rely on DataOnline to provide anything and everything related to the installation. Whether it is for a single asset or thousands throughout the world you can rely on DataOnline’s installation services to not only carry out a successful installation but provide any necessary field surveys, liaisons with site personnel or project planning.
Tech Support and Customer Service
DataOnline operates a 24×7 technical support and customer service desk. Anything from installation setup to DOLV3 configuration or training to troubleshooting our technical experts can help you.
With offices in North America, Europe and Asia and a global network of local representatives we can offer you the best, most extensive & timely support available.
DataOnline’s operations group manages the day to day operation and monitoring of the DOLV3 platform.
A 24×7 service, collaborating over 3 continents, provides for the most reliable, redundant and robust system at a high performance level.
Fully integrated with our tier one hosted server partner, DOLV3 is a highly available service that has optimum level support for your mission critical applications.